payment and shipping

payment and shipping

The following conditions apply:
The goods are delivered worldwide, with the exception of the health test.

Unfortunately, sending samples back from abroad takes too much time, which would no longer make it possible to evaluate the samples. Therefore, we can only offer shipping for our health tests within Germany.

German Post and DHL

Shipping costs EUR 4.95 (including VAT)

Domestic deliveries (Germany):
We ship free of charge for orders over EUR 28.95.

Deliveries abroad:
We calculate shipping costs abroad based on shipping weight.
If delivery is made to non-EU countries, additional customs duties, taxes or fees may apply to the customer. These must be paid to the relevant customs or tax authorities. Please inform yourself accordingly before placing an order for delivery to non-EU countries.
We deliver free shipping for orders over โ‚ฌ450.00.

Delivery times
Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 4 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Accepted payment options
- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if necessary)


Further payment details
If you pay by credit card, your credit card account will be debited upon conclusion of the contract.